
Account requirements
Players must meet the age requirement and follow account, identity and location conditions.

Betting, bonus and settlement terms
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Core terms
Read the account, game and promotion terms together. Conditions in one set of terms may affect how another applies.

Players must meet the age requirement and follow account, identity and location conditions.

Check each game's rules, paylines, outcomes, paytable and feature conditions.

Review eligible games, stake caps, balance use and wagering requirements.
Placing bets
Review the game, account and active offer conditions before playing.
Check the amount, currency and balance selected before confirming.
A button press alone does not confirm that a bet was accepted. Check the recorded transaction.
Retain the round or transaction reference if you need to make an enquiry.
Restrictions
| Rule area | What to check |
|---|---|
| Age and account | 18+ |
| Location | Check the current terms and local requirements; availability may vary. |
| Stake limits | Check the game or cashier for applicable limits. The maximum bet while wagering is shown in the current terms. |
| Game availability | Check the title, game version and permitted features shown to you. |
| Promotions | Review eligible play, stake caps and balance conditions in the offer terms. |
Settlement
| Component | What the terms cover |
|---|---|
| Result definition | Check the game rules for how a round and valid outcome are determined. |
| Payout calculation | Refer to the game paytable and its explanation of payouts and stakes. |
| Currency and rounding | AUD |
| Corrections | Check the applicable correction rule and any supporting transaction record. |
| History | Review the recorded acceptance, stake, result and balance change. |
A displayed animation may differ from the final transaction record. Check the recorded outcome.
Bonus play

Check eligible games, which balance is used, how wagering progress is counted and what happens at expiry or withdrawal. Promotion conditions can differ from ordinary cash play.
Common situations
A rejected request, interrupted screen and voided transaction are different cases. Check the relevant records and terms for the situation you encountered.
A connection issue alone does not show whether the round was accepted or completed. Check the game and account records.
Check whether the request was rejected or accepted and settled.
Review the cancellation condition and any account adjustment.
Disputes

A clear timeline and the relevant rule reference can help with a review.
Common questions
Check the game, account and any active promotion terms together. Ask support which terms and transaction reference apply.
Check the recorded round status and relevant interruption condition. A disconnected screen alone does not establish the outcome.
The reason, cancellation condition and account adjustment determine the outcome. Review the written terms and transaction records.
Keep the transaction reference and relevant records. Ask support which rule was applied and what complaint process is available.
More information
Check the game or betting market, stake, currency and balance before confirming. A bet is accepted when the relevant record confirms it; a button press alone is not proof. If the record is missing or differs from your selection, keep any available reference and contact support.
Friday Friday bet limits depend on the relevant game or market; check the stake controls and terms before placing a bet. The maximum bet while wagering is shown in the current terms. Do not assume a bet can be changed or cancelled after acceptance: check the applicable rules.
Specific conditions may apply to individual products. Read the rules shown in the relevant game or betting section alongside the general terms. Availability may vary for players in Australia.
Friday Friday game rules vary by game. Check the instructions and paytable for how outcomes, permitted actions and payouts are determined before staking funds. Contact support if a recorded result appears inconsistent with the rules.
Settlement follows the outcome and conditions stated for the relevant game or market. Review how a winning result is determined and whether special conditions apply. Where the terms differ by product, consult the rules for that specific game or market.
Keep relevant bet and account records if you need to query a settlement. Include the selection, stake, time and result in your enquiry where available. Check the governing terms as well as the displayed result.
The current welcome package is subject to the terms. Its components and eligibility depend on the applicable offer conditions. Check the current terms for deposit requirements, match offers, free spins and eligible games.
The welcome bonus is non-sticky, so real-money funds are played first. Deposits made using Skrill, Neteller, MiFinity or cryptocurrency do not qualify for the welcome bonus.
Live casino players can choose a 100% bonus up to AUD 500 instead. The invitation-only VIP programme offers up to 20% weekly cashback without wagering. Check the relevant terms for eligibility and whether offers can be combined.
The welcome bonus has a 40x wagering requirement to be met within 30 days. Free spins winnings carry a separate 30x wagering requirement, and the spins expire 24 hours after they are credited. Check the bonus area and current terms for your progress and offer expiry.
The maximum bet while wagering is shown in the current terms. Exceeding this limit may breach the bonus terms and affect bonus funds or related winnings. Game eligibility and wagering contribution conditions may also apply, so consult the current terms before playing.
Wagering requirements are conditions, not a guarantee of a particular outcome. Other offers may have different eligibility, expiry and withdrawal conditions. Read the terms for the specific promotion rather than assuming the welcome bonus rules apply.
Payment options and processing conditions are shown in the cashier. Check the available options and applicable terms for your account before making a transaction.
Follow the site’s requirements for payment methods and account details. If a deposit, withdrawal or bet is missing or appears incorrect, contact support through the official site with the relevant transaction details. If the response does not resolve the issue, follow the complaint process in the current terms and keep copies of your correspondence.
Friday Friday offers and conditions can change. Check the current terms on the official site before depositing, claiming an offer or placing a bet. Players must be at least 18; access and product availability may depend on local requirements and location.